NOTICE - TCSA Operational Response for COVID-19 Preparedness

March 13, 2020 - The TCSA is notifying the public of the following actions. 
  • • Residents may notice enhanced signage and prominence of hand hygiene stations at our Health and Social Services facilities. This is for the safety of residents, staff, and patients.
  • • Visitors to facilities may be asked screening questions to ensure we are protecting patients and residents at long term care facilities. We are asking any residents who are currently experiencing illness or who meet the criteria for self-isolation to call for advice regarding treatment options before presenting to a facility. 
    • Self-isolation criteria: if you’ve travelled outside the NWT in past 14 days and have flu-like symptoms, or if you have travelled to Italy, Iran, or Hubei Province, China in the last 14 days. 
For individuals who are experiencing significant symptoms (such as shortness of breath, or worsening condition) and feel that you need immediate medical care you should call 911 and also call ahead to your health centre. You should also call ahead if you will be transporting yourself to the facility.  
If you are sick but well enough to stay at home, please see advice below for testing procedures before presenting at a care site.  
In order to ensure testing is directed to those who are at highest risk please follow the guidance from the Chief Public Health Office: If you are returning from outside of the NWT, monitor yourself and your family members for symptoms like fever, cough or difficulty breathing for 14 days after your return from travel. If you or your family members develop symptoms, do self-isolate and call your local health centre directly for more information on local testing processes. Here are the contact numbers for
TCSA Health Centres:
  • Behchokǫ̀ Health Centre: 392-6075
  • Whatı̀ Health Centre: 573-3261
  • Gametı̀ Health Centre: 997-3141
  • Wekweetı̀ health Cabin: 713-2904
At present all services remain available within the Tłı̨chǫ region. In order to ensure appropriate resources for response and preparedness for COVID-19 we will review our services routinely and will communicate any reductions as the need arises.
As stated by the Chief Public Health Officer, advice and actions related to response to COVID-19 in the NWT can change quickly so it is important to continue to monitor the Department of Health and Social Services website which will continue to be the source of all public information issued.  
The TCSA will continue to provide operational updates as we adjust operations to ensure appropriate response and preparedness. 
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